Reputation Management Software & Service for Home Services
Collect More 5-Star Reviews — On Autopilot
Request reviews automatically and publish only the positive ones
Reputation Management Built for Home Services
At BAAN, we automate the entire review collection process for home service businesses — helping you generate more 5-star reviews, catch unhappy customers before they go public, and showcase your reputation across Google and social media.
Whether you’re in pest control, plumbing, HVAC, landscaping, or pool maintenance, our system is tailored to fit your workflow. From post-job review requests to social sharing and response management, we help your great work speak for itself.
What Is Reputation Management?
Reputation management is the process of building, monitoring, and influencing how your business is perceived online — especially through customer reviews. For home service companies, this means collecting positive feedback on platforms like Google, resolving complaints privately, and turning satisfied customers into your strongest marketing asset.
Reputation Management Built for Home Service Businesses
Reviews aren’t just for bragging rights. They directly influence your conversions, Google rankings, and customer trust.
With BAAN, you get a fully automated reputation system designed for local businesses like yours. Our platform sends review requests via email or text automatically — and only once per customer — after every completed job.
Why reviews are important for home service businesses?
Our Reputation Management Software in Action
We are not just a reputation management software, we also a service that helps you to collect more positive reviews and turn the feedback into online-word-of-mouth.
Request Reviews Automatically (Once Per Customer)
No more chasing reviews manually. BAAN triggers review requests once a job is marked complete — via email or SMS, depending on the customer’s preference.
Filter Complaints Before They Hit Google
We use a “review bridge” system. If a customer selects a positive rating, they’re guided to post it publicly on Google. If not, the feedback is sent privately to you.
Manage & Reply to Reviews from One Simple Dashboard
Respond to Google reviews and feedback directly within BAAN’s platform — or let us do it for you on DFY plans. Either way, everything’s in one place.
Automatically Turn New Reviews into Social Proof
Automatically share your best reviews to Facebook or Instagram to build trust and credibility with your followers.
Connect aggregate reviews to your website
Periodically update your website with the newest reviews and aggregated review count — not just on the website, but also in the website code (schema markup)
your online reputation drives business
Reputation Management Supports the Entire Sales Funnel
Reputation marketing isn’t just a retention tool. It supports every stage of your marketing flywheel:
Reputation Management Creates A Marketing Flywheel
Positive online reputation creates a marketing flywheel that spins faster and bigger with every new review.
Real Results: A constant flow of new 5-star reviews
One of our pest control clients, Woody’s Exterminating, used BAAN to automate their review collection and turn those into powerful marketing.
5/5 stars
Aggregate on Google
600+
Reviews
100%
Reponded to all reviews
Why Choose BAAN as Your Reputation Management Software?
We’re not a generic review platform. We’re built for home service businesses.
Proven Systems
Proven email and SMS sequences and triggers.
Industry Specific
Industry-specific strategies for home service companies
Unlimited Reviews
Our platfom price does not increase with more reviews
Full Marketing
We support your full marketing if needed
Choose your reputation management path
We believe every home service business should have access to a world-class review system — without extra fees.
Unlike other vendors who charge extra just for review collection, our automated review system is included in your platform access.
Full flexibility: Do-It-Yourself (DIY) with access to our technology & templates, Done-With-You (DWY) to help you implement campaigns, or Done-For-You (DFY) as a full service marketing solution.
Do-it-yourself
You Drive,We Guide
Take full control of your marketing while using BAAN’s tools & automation. We handle the setup, and you the execution.
Perfect for businesses with in-house or external teams. Lower cost, full flexibility, and ongoing support available.
done-with-you
We Drive,You Navigate
A hybrid approach where we set up, optimize, and implement key campaigns while you make strategic decisions. You stay involved as much as you like while we take care of the heavy lifting.
Ideal for businesses that need expert execution without fully outsourcing.
Done-For-You
We HandleIt All
Full service marketing — so you can focus on running your business. From lead generation to automation and campaign management, we take care of your entire marketing system. Best for businesses that want results without the extra workload.
Who We Help To Get More Reviews
Our Platform: Reputation Management for Local Service Pros
Unlimited requests & reviews with one fixed price.
Contact Us
Get a personalized reputation management strategy call with our experts and start to collect more positive reviews, enhance your online reputation and stand out from the competition.